Ascertain™ Software Solutions:
Expense and Revenue Management  for Cable MSOs

Solutions Address Cable Industry Requirements

Today’s communications marketplace, with its volume of services, inter-carrier agreements and content partners, carries a much greater risk of revenue leakage than ever before. The real-time nature of this complex environment dictates the need for more sophisticated audit and financial controls. 

To meet these challenges, TMNG Global announces the North American commercial availability of Ascertain™, a flexible, configurable revenue management and data integrity toolset that has been successfully deployed in Europe for 7 years by Cartesian, a TMNG Global company.

To address issues specific to the cable industry, TMNG Global has designed a suite of software solutions for the cable industry.  These solutions are designed to increase the profitability of new digital services as well as tracking and managing expenses: 

• The Ascertain™ Digital Video Solution is ideal for Video on Demand and Pay-Per-View services with benefits to the cable operators in the recovery of unbilled video revenue and accurate reporting of digital video events. 
  
• The Ascertain™ Telephony Expense Solution is ideal for consumer and commercial digital voice services providing for reductions in telephone company PSTN and line charges through the accurate reconciliation of telco invoices and MSO network usage.
  
• The Ascertain™ Commercial Services Solution is designed for MSO corporate account reporting and revenue management across MSO operating regions to yield high quality information for sales management.

Ascertain™ Digital Video Solution

This digital video solution gives cable providers the ability to analyze their Pay-Per-View (PPV) and Video-on-Demand (VOD) transactions, identifying mismatches between service authorization and billed events.  This event-level analysis allows cable providers to immediately flag any discrepancies between business critical systems such as digital cable controllers, VoD transactional data and customer management/billing systems.  Such analysis mitigates the risk of subscribers receiving free services or being billed for services they never received.  The solution also enables the service provider to identify stranded network resources; that is, resources that have not been freed-up following service disconnection or termination.

Ascertain™ Telephony Expense Management

The rising growth in VoIP telephony subscribers has resulted in rising expenses for local telephone company access services. The Telephony Expense Management offering enables service providers to compare third party invoices against estimated minutes and charges based upon contract rates and, in similar fashion, to ensure that they are billing these third party carriers the proper amount.  This solution helps providers control the costs of their third party settlements process as well as minimize access costs and maximize access revenues. 

Ascertain™ Commercial Services Revenue Management

Virtually every cable company is growing market share through the sale of high speed data, voice and video services to business customers across their franchise territories.  The Ascertain™ commercial services revenue management solution enables cable operators to analyze and manage data integrity across disparate systems by delivering customized reports that easily identify any discrepancies across customer records. 

Ascertain™ captures accurate billing records, consolidates with client sales administration systems and reports key changes in new revenue for commercial subscribers.  By providing operators with this consolidated view, they can track, manage and report the revenue of their single largest clients across franchise areas and different billing systems.

Summary and Detailed Reports

All of the solutions report the findings through a series of summary and detailed reports.

Benefits for Cable Providers

With the Ascertain™ solution suite for the cable industry, TMNG Global presents custom solutions that enable cable MSOs to affordably and quickly implement successful continuous and ongoing expense and revenue management.

We have integrated our deep knowledge and technical  of revenue assurance into these solutions. As a result we have achieved very real benefits for our clients in terms of:

• Real revenue recovery
• Immediate expense reduction and ongoing expense management
• Increased data integrity in sales management reporting
• Affordable solution
• Scalable across franchise areas and disparate systems
• Network assets recovery
• Improved customer satisfaction resulting in reduced churn
• Proven in Europe, now available in the US