http://tmng.comRSS feeds for TMNG60http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/352/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=352http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=352&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/352/Default.aspxThe client, a communications service provider, did not have a comprehensive audit program or structured processes in place to deal with monthly billings from vendors that totaled approximately $1.2 million. As a result, service bills were paid without review. In addition, the client did not utilize electronic billing formats and was inundated with paper bills. Although the client had purchased a basic audit program, it only served to reformat electronic bills for inclusion into the billing system for call detail records. Additionally, the client had never terminated any service with its service providers and they were thus incurring significant costs for canceled customers.Josephine UkpomaFri, 24 Aug 2007 15:49:00 GMTf1397696-738c-4295-afcd-943feb885714:352http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/349/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=349http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=349&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/349/Default.aspxThe client had primarily marketed to the small, medium, and enterprise business segments. In search of growth opportunities and enhanced market penetration, the client asked TMNG Global to provide a fast-tracked marketing plan for the consumer market segment that would lead to long term financial success. The assignment consisted of two phases: Phase I, identifying the scope of the “consumer/personal” communications users’ market, and, Phase II, defining a long-term strategy to compete in this market segment. Josephine UkpomaFri, 24 Aug 2007 13:55:00 GMTf1397696-738c-4295-afcd-943feb885714:349http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/341/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=341http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=341&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/341/Default.aspxAn international GSM and long distance carrier needed a customer care front-end system to integrate its multiple systems into one main customer database.  In order to choose and implement a new system, the client needed TMNG Global to serve as program manager to direct the activities and lead a team from vendor selection through implementation. Fri, 17 Aug 2007 18:57:00 GMTf1397696-738c-4295-afcd-943feb885714:341http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/296/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=296http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=296&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/296/Default.aspxA long distance carrier planned on entering the international data market. Based on recent marketing analysis, senior management established an aggressive timeline for launching international data products. Due to the client’s lack of back office support systems, and its unwieldy internal processes for developing support systems, help was needed in creating manual procedures. The client’s strategy was to resell basic data products to targeted mid-sized and large businesses. The marketing focus would be on Mexican companies and on U.S. companies with offices and plants in Mexico. Also, plans to resell data service to selected European and Asian countries would be developed with a separate vendor and would require separate processes. The client recognized needs in the areas of sales pricing support, order entry/order management processes, as well as its need for subject matter experts (SME’s) to identify, analyze, develop, document, and implement required course of action to support the initiative. Josephine UkpomaThu, 26 Jul 2007 18:06:00 GMTf1397696-738c-4295-afcd-943feb885714:296http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/280/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=280http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=280&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/280/Default.aspxTwo years prior to the engagement, a Government entity had granted a license for a second carrier to provide local service. This second carrier had spent $18 million establishing a fiber loop running around the city of Hamilton. However, the carrier had run out of time and money, mostly because of delays resulting from the legal posturing of the incumbent. Not long after the carrier’s failure, the environment changed, becoming more favorable to competing carriers. The Government had become more interested in competitive local service, and legislation had changed to prevent the incumbent from impeding the abilities of its competitors’ ability to enter the market. The apparent lack of reliable, fast last mile data service to connect to the outside world, made it seem worthwhile to investigate the idea of taking advantage of the liquidation price of the second carrier’s assets and resurrecting the failed local exchange carrier. Little information had been formally amassed to support a business plan. Here, at the very earliest stages of planning, a “proof of concept” needed to be developed. Our client, a private equity firm, requested that TMNG Global undertake its development.Josephine UkpomaFri, 13 Jul 2007 14:35:00 GMTf1397696-738c-4295-afcd-943feb885714:280http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/274/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=274http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=274&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/274/Default.aspxAn international provider of telecom services was in distress. Our client, a leading private equity firm, wanted to determine whether the company’s assets were undervalued and, therefore, at what price a bid for the company’s bonds would provide upside potential. In particular, the client was interested in obtaining an insight as to what the company’s fiber plant was worth. The firm enlisted TMNG Global’s assistance in this process.Josephine UkpomaThu, 12 Jul 2007 17:02:00 GMTf1397696-738c-4295-afcd-943feb885714:274http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/272/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=272http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=272&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/272/Default.aspxA major international bank had built a worldwide telecom network to provide state-of-the-art interoffice communications services as well as secure investment transactions. Keeping that network technologically current, maintaining it, and expanding it, especially in light of mergers and acquisitions with other banks and investment institutions, were ever-increasing drains on internal resources and a growing overhead cost. The client was considering consolidating all network activities in a single division, and potentially, spinning it off as a stand-alone company, providing secure telecom services to the banking and investment industry. The client would then outsource all of its telecom needs to this new entity. The client needed help understanding how to transition from being a private service provider to a public one, including changes and requirements for a new network structure, systems, processes, pricing, and costs. Josephine UkpomaThu, 12 Jul 2007 16:43:00 GMTf1397696-738c-4295-afcd-943feb885714:272http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/271/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=271http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=271&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/271/Default.aspxA joint venture was created by the international airlines to consolidate all of their data networking needs, especially their cargo and reservations systems. The ownership of each of the individual airline networks was transferred to the joint venture and the costs of running the network was charged back to each airline on a usage basis. Over time, the network costs increased to such a point that several members were considering pulling out of the joint venture and outsourcing their needed services to a public international telecom provider. Instead, the joint venture suggested a plan whereby it would in turn spin off a separate company which would own the network, add to the services offered, provide telecom services internationally to all that desired them, as well as provide for the needs of the member airlines. The joint venture needed outside financing for this endeavor and so required help in Due Diligence activities as well as assistance in the development of the final approved Business Plan. Josephine UkpomaThu, 12 Jul 2007 16:30:00 GMTf1397696-738c-4295-afcd-943feb885714:271http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/269/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=269http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=269&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/269/Default.aspxA leading financial services and asset management company wanted to become more competitive in the industry and offer additional services and products to its customers. To expand its product line, the client sought help in winning a contract to manage an education investment product and assistance in launching the new product in a timely manner.Josephine UkpomaTue, 10 Jul 2007 15:39:00 GMTf1397696-738c-4295-afcd-943feb885714:269http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/268/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=268http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=268&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/268/Default.aspxA leading private equity firm wished to evaluate an emerging CLEC, which was being formed by the merger of three small, geographically separated CLECs. The client engaged a TMNG Global team to conduct a preliminary evaluation of the investment potential of the proposed merger. Based upon the results, the client would then determine whether to proceed with a more complete due diligence. The team was faced with a one-week deadline to meet with all three companies and provide its evaluation to the client, focused primarily on technical and operational considerations. Josephine UkpomaTue, 10 Jul 2007 15:22:00 GMTf1397696-738c-4295-afcd-943feb885714:268http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/254/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=254http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=254&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/254/Default.aspxA billing software vendor had successful billing applications for the wireless, cable and IP vertical markets. In order to ensure the company’s ability to gain a foothold in the wireline vertical, the client needed to develop wireline applications. To this end, the company decided to establish a wireline offering based on current software modules, new development, and third party components.  To ensure applicability of the overall solution, the client engaged TMNG Global to perform an assessment of the proposed solution to support enhanced data services for domestic and international Tier 1 and Tier 2 communications service providers.Josephine UkpomaFri, 29 Jun 2007 20:31:00 GMTf1397696-738c-4295-afcd-943feb885714:254http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/176/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=176http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=176&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/176/Default.aspxPrevious studies undertaken by the billing organization of a major European logistics group provided ample evidence of substantial revenue leakage in current operations across numerous aspects of the business. Based upon the amount of potential benefit and the expected degree of complexity involved in the solution, senior management determined the need for a comprehensive data validation and revenue assurance IT solution to address the business improvement needed.Deborah BrannonTue, 03 Apr 2007 17:17:00 GMTf1397696-738c-4295-afcd-943feb885714:176http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/171/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=171http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=171&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/171/Default.aspxA wholesale data services provider considered assembling and implementing a fraud management organization to detect any activities that could threaten customer experience and satisfaction. However, the standard operating procedure did not address telecom fraud for the wholesale market. Therefore, the client wanted to protect its network by addressing the fraud situation as part of its long distance start-up process. Tue, 20 Mar 2007 19:48:00 GMTf1397696-738c-4295-afcd-943feb885714:171http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/170/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=170http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=170&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/170/Default.aspx A wholesale provider of data services was considering adding a voice component to its core set of business offerings. In order to make the decision, the client wanted to develop a full business plan that would demonstrate the viability of such a strategic move. The client needed the services of a firm with extensive voice and strategic planning expertise and chose TMNG Global to help achieve their objectives. Our challenge was not only to help in the development of the business plan, but to also oversee the implementation of the new business unit. Tue, 20 Mar 2007 19:30:00 GMTf1397696-738c-4295-afcd-943feb885714:170http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/74/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=74http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=74&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/74/Default.aspxWith over 800 mini-PoPs throughout the world with numerous network assets at each of these sites as well as three Super PoPs, our client, a wholesale VoIP carrier, had approximately 75,000 assets to manage and track.  They recognized the need to purchase a new, comprehensive inventory management system. Having worked previously with TMNG Global on a complex billing system implementation, the client trusted us with the coordination of the requirements assessment and RFP process for this new system. TMNG NewsWed, 01 Nov 2006 22:46:00 GMTf1397696-738c-4295-afcd-943feb885714:74http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/75/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=75http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=75&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/75/Default.aspxA major telecommunications company’s global sales force targeting their largest and most strategic multi-national clients was spending too much time dealing with administrative tasks, thus limiting the amount of time available to generate sales.  In order to meet aggressive revenue goals, the client wanted to automate a variety of administrative tasks thereby freeing up additional time that could be dedicated to closing business.   TMNG NewsWed, 01 Nov 2006 16:52:00 GMTf1397696-738c-4295-afcd-943feb885714:75http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/73/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=73http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=73&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/73/Default.aspxAn Australian service provider was preparing for a newly deregulated, competitive environment.  The client had previously engaged a major system integration firm to design and build a massive, company-wide billing system that would provide a competitive edge over other companies in the market.TMNG NewsWed, 01 Nov 2006 16:27:00 GMTf1397696-738c-4295-afcd-943feb885714:73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/72/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=72http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=72&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/72/Default.aspxA large wireless messaging company was in the process of replacing most of its legacy back office systems with a new vendor application, with the objective of gaining additional functionality and flexibility. All of its current processes had to be assessed for potential redesign in order to realize the promised benefits of the new system.As the new solution was well into the development stage, the assessment had to be completed quickly in order to meet the system conversion date.  The company called on TMNG Global for assistance. TMNG NewsWed, 01 Nov 2006 16:25:00 GMTf1397696-738c-4295-afcd-943feb885714:72http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/71/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=71http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=71&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/71/Default.aspxA startup subsidiary of a major utility company in the western United States planned to enter a highly competitive niche market of telecommunications, offering an array of data and voice services over “last mile” fiber to commercial customers.  The fiber pathways were unique in that they utilized existing power access and egress from buildings instead of traditional telco conduit and de-marks.  TMNG Global was asked to assist the client with the selection of the entire OSS infrastructure, including decisions about OSS architecture (pre-integrated suite or best-in-class, stand-alone applications connected with middle-ware).TMNG NewsWed, 01 Nov 2006 16:22:00 GMTf1397696-738c-4295-afcd-943feb885714:71http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/70/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=70http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=70&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/70/Default.aspxA major communications service provider wanted to transition to a facilities-based carrier offering a full range of local and long distance services to wholesale and retail customers.  In order to gauge the operational requirements needed to support the new business model, the client needed help from a firm with facilities-based carrier expertise.  In addition, the client was relying on mergers and acquisitions for its growth, and therefore it needed subject matter experts (SMEs) to analyze and comment on its due diligence and integration plans.TMNG NewsWed, 01 Nov 2006 16:17:00 GMTf1397696-738c-4295-afcd-943feb885714:70http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/69/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=69http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=69&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/69/Default.aspxA startup VoIP IXC selling international long distance to wholesale customers wished to implement more robust billing and mediation systems. The client sought help in all facets of this task, including RFP writing, vendor inclusion, RFP scoring, product demonstrations, vendor selections, product implementation, and future configurations. The chosen systems needed to handle double- to triple-digit growth percentages without noticeable degradation. Additional challenges presented themselves in that very few vendors had successfully implemented their products for VoIP services or on IP platforms.TMNG NewsWed, 01 Nov 2006 16:12:00 GMTf1397696-738c-4295-afcd-943feb885714:69http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/68/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=68http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=68&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/68/Default.aspxThree companies had merged to create one large Service Bureau. Each company had a different billing platform, and each believed that its platform was superior to the other two.  A decision had to be made about which of the three would be the system chosen for the future. The President of the company wanted an unbiased third party to resolve the conflict and requested the help of TMNG Global. TMNG was asked to conduct an Internal Product Assessment Project. The task consisted of an assessment of the business, an assessment of the technical and functional capabilities of each of the three systems, and a competitive vendor analysis comparing the combined capabilities of the three systems with two other premier players in the market.TMNG NewsWed, 01 Nov 2006 16:08:00 GMTf1397696-738c-4295-afcd-943feb885714:68http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/67/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=67http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=67&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/67/Default.aspxA telecommunications client determined that its existing billing platform was inadequate to support its plans to expand its local services footprint via a CLEC offering and to upsell existing and new customers long distance and enhanced services.  TMNG Global was asked to assess the existing environment and devise a strategic architecture and migration plan.  TMNG NewsWed, 01 Nov 2006 16:03:00 GMTf1397696-738c-4295-afcd-943feb885714:67http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/35/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=35http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=35&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/35/Default.aspxA nationwide broadband network provider serving communications carriers, internet service providers, and corporate and government customers, was planning a major expansion. Its fiber network was expected to travel over 18,500 miles, providing access to more than 175 major metropolitan areas, including 45 of the top 50 metropolitan areas in the United States, as well as to Tier 2 and Tier 3 cities. In support of new customer requirements, the client’s marketing and sales department had requested usage-based billing data from the IP Engineering and IT departments. The client had selected a product to be used in collected the needed data, but because of budget constraints and a long development schedule, an immediate and relatively inexpensive solution had to be developed.  They called on TMNG Global for assistance.TMNG NewsTue, 17 Oct 2006 20:15:00 GMTf1397696-738c-4295-afcd-943feb885714:35http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/28/Default.aspx#Comments0http://tmng.com/DesktopModules/iBN%20News%20Articles/RssComments.aspx?TabID=73&ModuleID=370&ArticleID=28http://tmng.com/DesktopModules/iBN%20News%20Articles/Tracking/Trackback.aspx?ArticleID=28&PortalID=0&TabID=73http://tmng.com/MyTMNG/Editor/EditNews/tabid/73/ctl/ArticleView/mid/370/articleId/28/Default.aspxA major international Internet service provider had to improve their customer retention validation experience, in particular, and the overall independent sales verification process in general, and engaged TMNG Global to project manage a pilot-test of the use of Third Party Verification (TPV) to meet the independent verification requirements.TMNG NewsFri, 06 Oct 2006 16:05:00 GMTf1397696-738c-4295-afcd-943feb885714:28