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You are here >Case Studies >About Case Studies >Challenge 5

How do I collect the right data, accurately interpret the data, and use the resulting insights to serve customers -- and my bottom line?
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Case Study: TMNG Global Constructs New Operating Model for Managed Network Services
The Managed Network Services organization of a leading wireless service provider launched a major initiative to examine and restructure the way their Managed Network Services were sold, delivered and ...Read More
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Case Study: TMNG Global Develops Marketing Data Analysis and Retrieval Strategy for a National Medical Association
For most associations, future success, or even survival, will depend on their ability to leverage technology in order to enhance, extend and personalize their members’ experience.Read More
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Case Study: TMNG Global Helps a Telecom Enhance Growth Prospects into Broadband
During a time when telecom spending in North America outpaced revenue, money was plentiful and there was little pressure for companies to limit investment. Once the communications industry entered its...Read More
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Case Study: TMNG Global Develops DSL Profitability Roadmap for a Leading Broadband Provider
A leading broadband provider had been rolling out DSL on both the wholesale and retail level. Separate organizations were responsible for wholesale and for retail, with the retail group buying service...Read More
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Case Study: TMNG Global Assesses the Impact of DSL Pricing on Market Share and Profitability
The client planned to raise its consumer DSL prices in order to cover costs more effectively and to demonstrate to Wall Street that DSL could prove profitable. At the same time, competitors offering c...Read More
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Case Study: TMNG Global Develops Compelling Business Case for Wireless Broadband Technology
Our client, a leading broadband provider, was building wireless base stations and terminals employing an advanced wireless access technology that could dramatically improve both the services provided ...Read More
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Case Study: TMNG Global Helps a Wireless Company Emerge as a Top Tier Full-Service Provider Post Deregulation
Our client, a dominant cellular service provider in a Caribbean island nation, wanted to lead the process of liberalization as telecommunications’ regulations were changing in that region. The company...
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Case Study: TMNG Global Develops Product Launch Analysis Tools for a Leading Communications Service Provider
A leading communications service provider’s regional product management groups were the primary conduit for the exchange of information between regional sales forces and the product management team at...Read More
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Case Study: TMNG Global Helps Leading Service Provider Enrich Consumer Experience by Redefining “Yes to Bill” Framework

A leading U. S. communications service provider needed to address growing customer dissatisfaction and costly rework associated with inaccurate bills. By capturing necessary billing data and issuing t...

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Case Study: TMNG Global Assesses Business Opportunity And Develops Action Plan For A Fortune 500 Company

A Fortune 500 company with primary business in the mailing and document handling industry wanted to look into a new business opportunity involving the collection and remission of sales taxes, an exten...

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